App accounts belong to members of families on the Samaj register and are created by the Samaj, not through the App, so deletion is handled as a request to the office.
How to request deletion
- Contact the Samaj office (contact details are in the App under About the Samaj) from your registered mobile number or email address.
- Say whether you want your App access removed, or your entire record removed from the register.
- The office confirms the request with you and completes it within 30 days.
What is deleted
- App access: your sign-in, device tokens and any App-only preferences are removed immediately. Your family's membership record is unaffected.
- Entire record: your personal details are removed from the register and the directory. Your family's membership continues for its other members.
What is kept
Fee receipts and payment records are kept for the period required by law. Entries in the audit log that record changes to the register are kept but no longer identify you.